ADEX is operated with the Sultanate of Oman as its primary regulatory reference for licensing, consumer protection, electronic commerce, electronic transactions, and personal data protection. Where our users or counterparties are located in the United Arab Emirates, the United States, the United Kingdom, or elsewhere, we also design disclosures and practices to align with commonly applicable rules in those jurisdictions, subject to mandatory laws that apply by virtue of location or sector.

Specific features (payments, marketplace listings, logistics, creator tools, advertising, etc.) may be rolled out in phases. Any additional contract, product terms, or checkout terms that apply to a particular transaction will supplement this page and will be presented to you when relevant.

We intend to comply with applicable Omani legislation, regulations, and guidance issued under the oversight of competent authorities, including where relevant:

• Consumer protection. Fair commercial practices, truthful advertising, transparent pre-contract information, accessible complaint channels, and cooperation with national consumer protection oversight, including the Consumer Protection Authority where its mandate applies.
• E-commerce & remote contracting. Requirements applicable to electronic storefronts and remote contracts under regulations administered by the Ministry of Commerce, Industry and Investment Promotion (including transparent identification of the trader, goods/services description, pricing, delivery expectations, and cancellation/returns/refunds consistent with applicable rules).
• Personal data protection. Principles and obligations consistent with Oman’s Personal Data Protection Law (Royal Decree No. 6/2022) and implementing instruments, including lawful grounds for processing, purpose limitation, security measures, retention proportionality, breach preparedness, cross-border transfer safeguards where applicable, and facilitation of individual rights requests.
• Electronic transactions & trust services. Recognition of electronic records, signatures, and contracting practices consistent with Oman’s Electronic Transactions framework (including developments following Royal Decree No. 39/2025), and reliance on reputable infrastructure providers where cryptographic or timestamping services are used.
• Sector-specific rules. Where activities touch regulated sectors (for example telecommunications content norms, payments intermediation through licensed institutions, or imports/commercial registrations), we coordinate workflows with licensed partners and comply with licensing conditions applicable to our role.

Official Arabic texts published by Omani authorities prevail where differences arise between governmental wording and informal summaries.

United Arab Emirates

For users with a UAE nexus, we aim to align marketing, consumer fairness, contract transparency, and complaint escalation practices with UAE Federal consumer-protection norms and applicable data-protection legislation (including the Federal Personal Data Protection Law and implementing decisions), together with sector guidance relevant to electronic services.

United States

Where US law applies (for example California privacy statutes for residents, FTC expectations on advertising disclosures, CAN-SPAM for commercial email, COPPA protections for minors, or state breach-notification statutes), we maintain proportionate controls and notices. Exact obligations depend on facts such as residency, targeting, payment processors in use, and whether services are directed at children.

United Kingdom

For UK-based consumers where UK rules apply by virtue of establishment or targeting, we aim to honour transparency duties aligned with UK GDPR / Data Protection Act expectations for lawful processing and rights requests, alongside Consumer Rights Act principles on digital content and services where relevant.

By accessing or using ADEX, you agree to comply with these policies and any additional terms presented at signup or checkout. You must provide accurate registration details, safeguard credentials, promptly notify us of unauthorised access, and use only integrations we expressly permit. We may suspend or terminate accounts that present fraud risk, abuse other users, infringe intellectual property, violate sanctions/export controls, or breach mandatory laws.

We process personal data to operate authentication, security, analytics, customer support, fulfilment logistics (when launched), communications you consent to receive, and legal compliance. Legal bases include contract performance, legitimate interests balanced against your rights, consent where required (such as certain cookies or marketing channels), and legal obligations.

Depending on jurisdiction, you may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent, subject to verification and exceptions. International transfers use appropriate safeguards (for example contractual clauses or adequacy decisions) when required.

Private sign-in email.

Your email address is the private account identifier we use for authentication, account recovery, security notices, and (where applicable) billing and legal correspondence. It is treated as confidential and is not shown to other users on public profiles, feeds, follower lists, or similar surfaces.

Public identity on ADEX uses your chosen username (when set) and your display name. Other members should rely on those handles and profile URLs—not email—to recognise or mention you. You should choose a username that does not disclose personal data you wish to keep private.

Product or service descriptions, prices, taxes, delivery areas, fulfilment timelines, return windows, refund methods, warranty statements, and seller identity will be displayed before you commit, in line with Oman’s e-commerce expectations and analogous duties in UAE/UK/US contexts when those laws govern a sale. Promotional messaging will be clear, not misleading, and will disclose material conditions (eligibility, fees, expiry dates).

Browsing notices, click-through acceptance, checkout confirmations, invoices, and electronic receipts constitute binding records where permitted by law. We retain transactional metadata proportionately for audit, taxation, dispute resolution, and regulatory inquiries.

All trademarks, logos, layouts, and underlying software belonging to ADEX remain our property or our licensors’ property. User-generated content stays yours, but you grant us a licence to host, reproduce, adapt, distribute, and display it solely for operating and promoting the platform per your privacy selections. Repeat infringement or unauthorised distribution of copyrighted materials may lead to removal and account sanctions.

ADEX is a commercial and community platform. We do not operate as a political organisation, campaign, or news publisher, and we do not endorse parties, candidates, governments, or ideological movements.

Political campaigning and partisan advocacy are not permitted on the platform. That includes posts, profiles, bios, ads, hashtags, links, or messaging whose primary purpose is to promote or attack a political party, candidate, ballot measure, or coordinated political influence (including disguised or repetitive political messaging).

If you publish political content or misuse ADEX for politics, we may take action proportionate to the risk and repetition of harm, including:

• Removing or restricting the content’s visibility;
• Disabling monetisation, recommendations, or distribution features;
• Temporary suspension of posting or messaging;
• Permanent termination of accounts used primarily for political campaigning or after repeated violations.

We may also comply with lawful orders from competent authorities. Neutral educational or factual references unrelated to campaigning may be allowed when they do not dominate the service or mislead users about ADEX’s neutrality; our moderation team decides based on context and platform safety.

You must not use ADEX to:

• Violate criminal laws (including cybercrime and sanctions violations).
• Harass, defraud, impersonate, or distribute malware/spam.
• Scrape or overload our systems beyond fair use without written permission.
• Circumvent security, authentication, billing, or geographic restrictions we are required to enforce.

Services are provided on an “as available” basis. We strive for reliability but do not guarantee uninterrupted access or error-free outputs from third-party integrations. To the maximum extent permitted by binding consumer laws, we limit liability for indirect or consequential losses, but nothing in this section limits liability that cannot legally be excluded (for example fraud, death or personal injury caused by negligence where such limitations are void).

Contact us first using the channels below so we can investigate. Consumers in Oman may also escalate unresolved disputes through pathways prescribed under consumer-protection legislation and overseen by the Consumer Protection Authority where applicable. Cross-border disputes may be subject to mandatory forums under consumer directives when EU/UK/US protections extend—those statutes prevail where they cannot be waived.

Unless otherwise mandated for specific transactions, substantive disputes arising out of contracts governed by Omani law may be referred to the competent courts of the Sultanate of Oman.

Questions about these policies or data-right requests may be directed to info@adex.om. We will revise this page when laws or product scopes change and adjust the “last updated” date accordingly.